Privacy Policy

This Privacy Policy describes how Daullja ("we", "us", or "our") collects, uses, and shares your personal information when you visit our website at www.daullja.com or use our services. We are committed to protecting your privacy and ensuring the security of your personal data in compliance with GDPR, CCPA, and other applicable data protection laws.

We collect various types of information to provide and improve our services:

Personal Information: - Contact details (name, email address, phone number, company name) - Professional information (job title, company size, industry) - Communication preferences and correspondence - Account credentials if you create an account

Automatically Collected Information: - IP address and location data - Browser type and version - Device information - Pages visited and time spent on our website - Referral sources - Cookies and similar tracking technologies

Business Information: - Project requirements and specifications - Technical needs and preferences - Contract and billing information - Communication history

We use your information for the following purposes:

Service Delivery: - Provide software development and consulting services - Match you with appropriate tech talent - Manage projects and client relationships - Process payments and maintain financial records

Communication: - Respond to inquiries and support requests - Send service updates and important notifications - Share relevant content and newsletters (with your consent) - Conduct satisfaction surveys

Improvement and Analytics: - Analyze website usage and user behavior - Improve our services and user experience - Develop new features and offerings - Conduct market research

Legal and Security: - Comply with legal obligations - Prevent fraud and security threats - Enforce our terms and conditions - Protect our rights and property

For users in the European Economic Area (EEA), United Kingdom, and Switzerland, we process your personal data based on:

• Contractual Necessity: Processing necessary to perform our services
• Legitimate Interests: Business operations, fraud prevention, and improving our services
• Consent: Marketing communications and non-essential cookies (you can withdraw at any time)
• Legal Obligations: Compliance with applicable laws and regulations

We do not sell your personal information. We may share your data with:

Service Providers: - Cloud hosting providers (AWS, Vercel) - Email service providers (Resend) - Analytics tools (Google Analytics) - Payment processors - CRM and project management tools

Business Partners: - Developers and contractors assigned to your projects (with your consent) - Strategic partners who help deliver our services

Legal Requirements: - Law enforcement or government authorities when required by law - To protect our rights, privacy, safety, or property - In connection with a merger, acquisition, or sale of assets

All third parties are contractually obligated to protect your data and use it only for specified purposes.

We implement industry-standard security measures to protect your information:

• SSL/TLS encryption for data transmission
• Secure cloud infrastructure with AWS
• Regular security audits and updates
• Access controls and authentication
• Employee training on data protection
• Incident response procedures

However, no method of transmission over the Internet is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

Our operations are based in Kosovo (Eastern Europe), and we may transfer data to:

• United States: For cloud hosting and certain service providers
• European Union: For EU-based clients and partners
• Other Countries: As necessary to provide our services

We ensure appropriate safeguards are in place for international transfers, including: - Standard Contractual Clauses (SCCs) approved by the European Commission - Adequacy decisions where applicable - Other legally compliant transfer mechanisms

Depending on your location, you have various rights regarding your personal data:

GDPR Rights (EEA, UK, Switzerland): - Access: Request a copy of your personal data - Rectification: Correct inaccurate or incomplete data - Erasure: Request deletion of your data ("right to be forgotten") - Restriction: Limit how we process your data - Portability: Receive your data in a structured, machine-readable format - Objection: Object to processing based on legitimate interests - Withdraw Consent: Opt-out of marketing at any time

CCPA Rights (California Residents): - Know what personal information is collected - Know whether personal information is sold or disclosed - Opt-out of the sale of personal information (we do not sell data) - Request deletion of personal information - Non-discrimination for exercising your rights

How to Exercise Your Rights: Email us at info@daullja.com with your request. We will respond within 30 days (GDPR) or 45 days (CCPA).

We retain your personal information for as long as necessary to:

• Provide our services and fulfill contractual obligations
• Comply with legal, tax, and accounting requirements
• Resolve disputes and enforce agreements

Retention Periods: - Active client data: Duration of relationship plus 7 years (legal requirements) - Marketing data: Until you opt-out or request deletion - Website analytics: 26 months - Email communications: 3 years from last interaction

After retention periods expire, we securely delete or anonymize your data.

We use cookies and similar technologies to:

• Remember your preferences and settings
• Analyze website traffic and usage
• Improve user experience
• Measure marketing campaign effectiveness

Types of Cookies: - Essential: Necessary for website functionality - Analytics: Help us understand how visitors use our site (Google Analytics) - Functional: Remember your preferences - Marketing: Track conversion and campaign performance (with consent)

You can control cookies through your browser settings. Blocking cookies may affect website functionality.

Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children. If you believe we have collected data from a child, please contact us immediately at info@daullja.com.

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will:

• Post the updated policy on this page
• Update the "Last Updated" date
• Notify you of material changes via email or website notice
• Obtain consent for changes that require it under applicable law

Your continued use of our services after changes constitutes acceptance of the updated policy.

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices:

Email: info@daullja.com Address: Prishtine, Kosove 10000 Website: www.daullja.com

For GDPR-related inquiries, you may also contact your local data protection authority.